At Lilac Memories, transparency and trust are very important to us.
To ensure that the reviews on our website reflect genuine customer experiences, we take the following measures:
Only customers who have actually purchased a product through our shop can submit a review.
Each review is linked to an order in our system.
We do not edit or alter customer reviews, except for spelling corrections if necessary.
Negative reviews are published in the same way as positive ones.
If you have any questions about our review policy, please contact us at info@lilacmemories.com